Warranty Policy

Your satisfaction is very important to Wampat. That’s why we’re pleased to offer a limited warranty that covers defects in material or workmanship on all new Wampat products. Only consumers purchasing Wampat products from authorized Wampat retailers or resellers may benefit from our limited warranty.

What is Covered?

We offer all Wampat products one-year risk free guarantee.

What Happens If My Product is Defective?

Wampat will offer free replacement of the defective parts on any of our products when the defect is due to improper workmanship or material. If we are unable to provide a replacement product, and repair is not practical or cannot be completed in a timely manner, Wampat may elect to refund the purchase price in exchange for the return of the product.

Do I Have to Pay Shipping Costs for a Replacement Product?

In the rare event that your Wampat product is defective, we will provide you with a replacement item for free shipping.

What is Not Covered?

Our limited warranty does not cover any problem caused by:

  • Conditions, malfunctions or damage not resulting from defects in material or workmanship.

  • Conditions, malfunctions or damage resulting from normal wear and tear, improper installation, improper maintenance, misuse, abuse, negligence, accident or alteration.

  • Accessories, connected materials and products, or related products not manufactured by Wampat.

  • Conditions, malfunctions or damage resulting from failure to follow the instructions and guidelines relating to the product’s intended use.

    Our limited warranty is void if a product is returned with removed, damaged or tampered labels or any alterations (including removal of any component or external cover).

    How to File a Claim?

    Simply contact customer service via email at support@s-wampat.com.

    If you are not satisfied with our product and would like to request a return, please click here for our refund policy.

    Contact Us

    Please don't hesitate to contact us if you have any questions.

    • Email: support@s-wampat.com

    • Tel: +1 626-465-7263

    • Address: 15441 Stafford Street, City of Industry, CA 91744, United States