Shipping policy

Before your order is shipped, Wampat has to process your order and put all your items through its strict quality control tests. Because of this, Total Delivery Time is different from shipping time alone.

Total Delivery Time = Processing Time + Shipping Time
If your order contains multiple boxes, they will be shipped separately.
Processing Time: 1-2 Working Days
Shipping Time: 4-6 Working Days(Due to COVID-19)

Shipping Costs & Tax:

Free Standard Shipping on all items.

The California state sales tax rate is 7.25%. In most areas of California, local jurisdictions have added district taxes. Depending on local sales tax jurisdictions, the California sales tax rates range from 7.25% to 10.75% currently.

No sales tax on any delivery outside the State of California.

Shipping Locations:

Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, Puerto Rico, and Guam.

We do not deliver to FPO, APO, and PO Box addresses.
Our warehouses are located in CA and GA.

Shipping Methods: All orders are shipped out via UPS.

Orders Tracking:

You will be sent at least 2 emails for each order you place:

Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For exact locations of your shipment, please track your items on the carrier's official website.

FAQs about COVID-19

At Wampat, we hope you remain safe and healthy during this outbreak. It is our duty to offer a satisfying shopping experience for all of our valued customers as always. Wampat will be still here to do our best to support you.

The following are FAQs for order and delivery that customers care about during the coronavirus epidemic.

Q1. Will my package be delivered?

Of course, Wampat's activities are currently continuing. However, delivery times may be longer than usual.

Q2. How long does it take to ship my package?

The delivery time of the goods is determined by the product and the delivery area. Due to the impact of the epidemic, the overall shipping time has been delayed to varying degrees than before. We will do our best to deliver your items as soon as possible and notify you by email. Ship from Local warehouses, arrive in 4-6 working Days.

Q3. Will my package be infected?

It's safe to order from Wampat. We are taking extra precautions at the packing process, each package is disinfected before leaving our warehouse to ensure safe product and delivery for you.

Q4. Can I change the address on my order?

You can change the delivery address for an order before it ships. Once your order has shipped, it cannot be changed by us. You may contact the shipping vendor to change it for you. If an order includes multiple items, each may have separate delivery dates and tracking information.

05. What's the status of my order and delivery?

Once your order has been shipped out we will send you a shipping confirmation email that includes your tracking number. To check the status of your package, please click on the link and it will take you to the carrier's official website.

Q6. Is it possible to reduce contact with the delivery man?

Yes. Wampat's delivery partners have been advised to reduce contact with customers by placing packages at the customer's doorstep and stepping back.